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HELP/FAQ PAGE

Specialized topic questions

General help

The internet explained

The internet, world wide web or www (whichever you prefer) is basically a collection of electronic information stored as 'files' on web server computers all over the world. They are stored in a similar way to the familiar paper files in an office.

Your personal computer, tablet computer, laptop computer or smartphone can access these stored files and display them on your computer with a web browser such as Firefox, Chrome etc.

To enable many users to share the information, a strict protocol has been developed to allow easy access. This is called hypertext transfer protocol or http, and is used at the start of an http address to uniquely identify a storage area, a folder, a directory or a file stored on a web server computer somewhere in the world e.g.:

http://www.nigelbarksfield.co.uk.

The part of the address nigelbarksfield.co.uk is my domain name and delineates a section of server space allocated to me.

What makes the internet work are hypertext links embedded into the text of files seen on our computer screens. These allow personal computers to communicate with web server computers using hypertext transfer protocol or http. These links are activated by tapping with a pen, clicking with a mouse or pressing a tab or return key etc..

So, instead of just shuffling your own folder of files on your own desk, you can now, thanks to the internet, shuffle other people's files on your own desk, too!

To move around this site use the arrow keys, mouse or pen to place the cursor over a link which is underlined and normally (but not always!) blue, and then click the left hand mouse button or press return (or tab) and wait.

The computers should start to communicate and the selected page or file should become available to you.

There is a 'button bar' of links at the top of each page (except the home page which has the main navigation links in the central part of the page) which lists the pages available. These are for quick and easy navigation around the site.

You can press the back or forward buttons on your browser to review pages you've already visited which should be stored or cached in your computer's memory.

Your browser may load images automatically in which case there maybe some delay while they load. For computers which are not loading automatically there is a brief caption in each image window to tell you what you're missing. There may also be a figure to tell you the size in bytes of the missing image.

The music page

To listen to the RealAudio files on the music page you need to download the RealAudio software from the RealAudio site by clicking on the RealAudio link here or on the music page itself. Lately, it has become practical to store the music files in the Google cloud using Google Drive. Please just click the link on the music page and wait for the file to download.

Languages

If you can't read the language on a page, it may be necessary to alter the encoding options with your browser. With Internet Explorer select 'View' and then 'Encoding' and then select 'Thai' or 'Western European'. You can also download a text support file from a site in the language that you are trying to read. This may take several minutes.

Specialized topic questions

  1. Can I send mail from the Deliverer Safelist mail page?
  2. Can you open a bank account in another country for me?
  3. How do I sign up for an entrance test to learn English online with NigelBarksfield.co.uk?

Specialized topic answers

  1. Can I send mail from the Deliverer Safelist mail page?
    Of course you may, but you must sign-up at Deliverer Safelist first.
  2. Can you open a bank account in another country for me?
    NigelBarksfield.co.uk doesn't offer this service as most banks, if not all, will need a specimen signature which only the customer can provide.
  3. How do I sign up for the entrance test to learn English online with NigelBarksfield.co.uk?
    Use your Firefox browser for best results. Go to the 'English Courses'​ link in the navigation menu at the top of most pages OR from the 'Home Page' ​menu of links. Click the 'English Courses'​ link and scroll down to the 'Name, Nationality​ and Email'​ windows and type in your details. Then, press 'send details'​ and your email client should open. Please, make sure you add your name, email address and nationality​ into the body of the email ​and then send the email normally. You should get a reply after about one day or faster!
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NigelBarksfield.co.uk Help page created 29th May, 2000.